Before signing the delivery receipt, please check the package for any damage or irregularities.
If you notice any damage, missing items, or if the box seal appears to be opened,
please do not sign any delivery documents. Instead, request the courier to prepare a damage report
and return the package immediately.
If this procedure is followed, a new product will be shipped to you right away.
If you accept a damaged package or one claimed to have missing items, we cannot be held responsible
for any damage or loss discovered afterward.
Please report the situation to us as soon as possible in writing via our contact address
or verbally by calling our customer service number together with your order number.
For all your questions regarding your orders or for detailed product information, you can reach us from anywhere in Türkiye via our customer support number *** or submit a request through our contact form.